How trust works on GigProof
We publish exactly how scoring works. If a platform won't tell you how its ratings are made, ask why.
The trust score, in one minute
Every freelancer starts at a neutral 70/100. The score then moves only on evidence — review patterns and confirmed work history. It's recomputed automatically every time a review is approved or a job is confirmed. Scores of 75+ show as High trust, under 45 as Caution. Freelancers can't pay to change it, and neither can we — the rules below are the rules.
- −A burst of 4+ five-star reviews within a single week (coordinated posting)
- −Most reviewers have never reviewed anyone else (reviewer farms)
- −The same wording repeated across many reviews (templated feedback)
- −100% five-star with zero variation across 5+ reviews
- −More than a quarter of jobs cancelled
- −5+ reviews but not a single one from a confirmed job
- +Half or more reviews come from jobs completed AND confirmed on GigProof
- +Clients who come back and hire again (the strongest organic signal)
- +5+ completed, client-confirmed jobs
- +Reviews spread organically across a year or more
- +Reviewers with real review history of their own
- +A large review base (30+) that dilutes any single fake
"Verified job" reviews
Anyone who has contacted a freelancer can leave a review — but only reviews tied to a job that was marked complete by the freelancer AND confirmed by the client get the Verified job tag. Both sides have to agree the work happened. These reviews carry the most weight in the trust score, and a profile full of unverified-only reviews is flagged.
Clients are verified too
Fake leads waste freelancers' time the way fake reviews waste clients' money. So every enquiry shows the client's badges: confirmed email (required to enquire at all), verified phone, verified business GSTIN, and how many hires they've completed on GigProof. Freelancers can prioritize real, proven clients.
See it in action — every freelancer profile shows its full trust breakdown.
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